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How to create an Automation

2 min read
Available to all users on Standard, Professional, Teams, and Enterprise plans.View plans

Overview

Set up Automations to automate email and text messages for meeting reminders and follow-ups. You can start with a template for a quick setup, or design a custom Automation.


Create an Automation

  1. Go to Automations.
  2. Choose whether you want to use a template or create a custom Automation.
    • To use a template:
      • Choose an Automation template from our library and select Use automation.
    • To create a custom Automation:
      • Select Create your own automation.
      • In the When this happens section, choose a trigger and set the time for your Automation.
      • In the Do this section, choose an action, then select Next.
  3. In the Automation name section, enter a name for your Automation.
    • Automations are organized by chronological order and are unable to be arranged. We recommend using a naming system so they are sorted based on your preferences.
  4. In the Which event types will this apply to? section, choose your event types for this Automation, then select Apply.
  5. In the Do this section, select Edit and customize your email or text message, then select Done.
    • To insert variables that autofill meeting details:
      • Place your cursor in your message, click Variables in the toolbar, and choose a variable from the list.
      • It will automatically populate with the relevant information once the meeting is scheduled.
  6. (Optional) To include more actions in your Automation, select Add Actions and repeat Step 3.
  7. After setting up your Automation, select Save.

What's next?

Now that you've created an Automation, explore additional ways to manage and customize your Automations with these resources:

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