Help Center

Automations overview

3 min read
Available to all users on Standard, Professional, Teams, and Enterprise plans.View plans

Discover how to automate meeting reminders and follow-ups with Automations. Learn to reduce no-shows, gather feedback, and improve the meeting experience easily, while managing customizable communications at key scheduling moments.

For example, you can use Automations to:

  • Remind invitees and yourself of upcoming meetings
  • Reconfirm event attendance
  • Prompt for feedback after a meeting with a survey
  • Thank invitees for their time
  • Follow up to get your next meeting scheduled
  • Send an email to a third party
  • Send an email to a no-show invitee to reschedule

When your Automation can be triggered

An Automation can run at key moments in the scheduling process. Choose from these options when setting one up:

  • New event is booked
  • Before event starts
  • Event starts
  • Event is rescheduled
  • Event ends
  • Event is canceled
  • No-show marked

Before you begin

  • You will need admin or owner permissions to create and manage automations for a team. For more details, review our Automations for admins article.
  • A Calendly user or team can create up to 50 automations across all event types.
  • We recommend setting up your event types first. This makes it easier to apply an Automation to multiple event types at once.

Best practices

Setting up Automations

Ready to set up Automations? These Help Center articles walk you through the steps.

Troubleshooting Automations

Updates to Automations will only apply to future meetings. Meetings made before the changes will still use the old settings from when they were created.

Review our Community guide on troubleshooting when invitees are not receiving Automations.

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